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Interdevelopmental Institute
Hidden Dimension Insights Reaching into the Hidden Dimension of Coaching
June 2005 Vol. 1.4

Dear IDM Community!

As summer nears, we intensify our focus on practical applications in developmental coaching, by expanding into mentoring, assessment, and a new kind of human resources management we call “capability management.” You may be interested in knowing that the coaching methods we teach have immediate application when it comes to assessing entire teams and groups. By taking our courses, you are simultaneously expanding your professional opportunities into how to help companies manage the capabilities of larger groups!

As you'll read in the Feature Article, we have begun gathering experience in how developmental mentoring works. By mentoring, we help coaches make practical use of developmental insight into their clients without extensive training. Such training is an option for those coaches who find that being mentored developmentally has greatly boosted their effectiveness (See the three contributions by coaches, below). A step toward such mentoring lies in having a developmental assessment made of oneself as a coach, -- a transformative experience in itself that demystifies developmental thinking.

in this issue

 

Feature Article :: A Case Study in Developmental Mentoring

Since we introduced mentoring in April 05, we have gathered some experience in how such mentoring works for coaches adventurous enough to try it out. Being mentored in “thinking developmentally” in coaching is a good preparation for engaging with IDM training, and at times even an alternative to it. In this article, I present a short report on some of the issues that come up when a coach not trained in evidence based developmental thinking wants to know more about the client than conventional coaching practice permits.

From what we have heard from coaches, the following are salient reasons why coaches look for a developmental deepening of their coaching:

  • The coach feels increasingly ineffective with a particular client

  • The coach feels “in over his/her head” with a particular, “very smart,” client

  • The coach has begun to feel that s(he) may be less developed than the client

  • The client is difficult to understand, and there are few cues as to how to proceed

  • The client is part of a toxic environment in which personal development is not a legitimate issue (since it is thought to subtract from enhancing performance)

  • Many things have been tried but none have worked well

  • There is a lot of resistance on the part of the client.

Whether the difficulty is predominantly that of the coach or the client, a developmental approach can help.

Case Example

The coach contacted me in the second month of working with a client. Little or nothing had so far been achieved, in the coach’s judgment. The client was getting restless. The main obstacles within the executive client, as far as the coach could discern, were as follows:

  1. in terms of seeing alternatives, the client’s mental space seemed to be very small

  2. although portraying himself as a superb, autonomous decision maker, the client seemed to depend on the psychological support of higher-ups without his knowing

  3. a 360-report showed that peers and reports alike found the client’s decision making inconsistent and unpredictable.

In short, it seemed clear the client did not have a good understanding of himself. Therefore, the coach asked for assistance in interesting him in a developmental assessment.

Procedure

I suggested the coach might want to ask the client for very frank feedback about how the coaching was going for him. Should the client feign satisfaction, it would be clear that his own judgment could not be much trusted. Should the client indicate what seemed to be the difficulty, the coach might ask whether the client had experience with some kind of assessment. In this context, the coach could then introduce the possibility of developmental assessments, their focus, and cost.

This worked well. The client decided to pay the assessments out of his own pocket, to ensure total confidentiality. The coach then invited me to a short interview with the client during the next coaching session. This was done, I described the thrust of the assessments, and a date was fixed to administer them. We agreed that I would give feedback on the assessments together with the coach whom I would have briefed (and “coached”) beforehand.

So we did. I initially gave the client a behavioral questionnaire that elucidates salient coaching issues, and concretizes whatever developmental findings were to emerge. We then scheduled two one-hour interviews without the coach, and I set to work to evaluate them using IDM scoring methods. I subsequently wrote a short report for the coach, to introduce her to the findings, and prepare a feedback session, first with her, then with the client.

The Coach’s Learning

I coached the coach on understanding the developmental findings in the same way that I give feedback to my own clients. I first explain the questionnaire data, and then introduce the developmental scores that shed light on it. The questionnaire data comprises 18 variables focused on the client’s self conduct at work, the way the client approaches tasks, and the client’s relationship to others from an emotional intelligence point of view. This data is very rich. Depending on the findings on the client’s way of thinking (cognitive level) and way of meaning making (developmental stage), one and the same data has very different consequences for focusing the coaching.

Interestingly, the questionnaire brought to light many issues the coach had sensed or surmised. However, we now had precise data to confirm the hunches. Also, the coach learned to separate out what was an issue of self conduct (Self House), what concerned the client’s way of working (Task House), and what was an issue of interpersonal relationships (Organizational House). In this way, the coach’s own insight into the client’s situation was deepened and made more precise. The coach also learned to introduce additional structure into her coaching sessions. When I added the developmental layer of scores, entirely new coaching perspectives emerged for the coach. Once this had been discussed in some depth, we scheduled the feedback session with the client.  

Joint Feedback Session

This was the most difficult undertaking. It was my task to safeguard the coach’s expertise in the eyes of the client, while simultaneously giving effective feedback to the client (whom I knew only from the interviews). Here, the coach and the mentor had to speak in one voice. The mentor was to present the salient findings, while the coach was to remind the client of situations they had discussed which the findings seemed to elucidate. Coach and mentor worked hand in hand, giving feedback on findings, selecting examples to demonstrate the correctness of the findings, formulating hypotheses as to what might suggest coaching topics and role plays to further the client’s progress.

Reactions from Client and Coach

Essentially, a deepening had occurred for both client and coach. The client had learned that behavioral work issues can be very precisely formulated given the questionnaire data, including unconscious internal conflicts the client so far had not been aware of. The coach had learned that hunches can be substantiated by actual data, whether behavioral or developmental. The coach had also gotten a picture of what the interviews were about and how they were structured, by reading the transcript (with the client’s consent). She began to understand the distinction between developmental structure and mere content. This, in turn, made her review her own procedures, and made her able to see how she could henceforth be more focused and challenging in her coaching conversations. This enhanced her persona as a coach, as much as it helped the client see his own issues more clearly. I am surmising that she might sign up for the next Gateway, to learn developmental interviewing herself.

Does this sound like a model to follow?

Article 1 :: Tutorial #2 on the Pragmatic Significance of Developmental Stages by Dr. Otto Laske


In the last issue, I presented an introduction to developmental stages from a theoretical point of view. In this Tutorial, I want to shed light on some pragmatic aspects of working with developmental stages in coaching. As the reader probably understands, just knowing about stages intellectually is not enough; in fact, it can be quite dangerous to know only a little bit about stages. One also has to be able to discern them through interviewing, specify them, and give feedback on them (as is taught in Program One, Module A). However, as Gateway students of IDM have discovered, there is some interesting information that can be culled from information on developmental stages as presented in the class (see contributions by Lowellann and Elizabeth, below).

 

Although it is a “terrible” simplification to think of stages as defining a “class of clients,” there is some wisdom to thinking that clients at different developmental stages have different needs and issues. This wisdom has to be applied sensitively, however, since clients at some specific stage – like stage 3 of “other-dependency” – are highly diverse, each having his/her own way of “being at stage 3” in their daily life and work.

 

The same holds for coaches, of course. It is entirely legitimate to assume that coaches at different levels have characteristically different approaches that articulate their present way of meaning making. (I speak of “coaching level.”) For instance, a “stage 3 coach” by definition lacks a self authored system of values and principles that can stand apart from, and be maintained regardless of, accepted truths of the larger coaching community. However, this is not the same as saying they all stage 3 coaches form a “class,” and therefore can be considered more or less similar.

 

This said, we can think of stages as CENTERS OF GRAVITY from which we most effortlessly function at the present time. They define our comfort zone. That’s why we tend to take them for granted, cannot easily discern them ourselves, and need a third party to shed light on them. While we cannot be held responsible for being at whatever stage we are, we can certainly be held responsible for KNOWING what stage we are presently acting from, especially if we call ourselves a helping professional. While this notion has not become part of the ethics discussion within ICF, it is rising inexorably to a level where it must be addressed. IDM is at the forefront of professional coaches who are making coaching ethics a bigger and deeper issue to increase the legitimacy of coaching.

 

In the broader scheme of things it should be remembered that developmental stages are only one aspect of the Capability – concretely, work capability – humans bring to their tasks. The other, related, dimension is the cognitive one. We speak of LEVELS of cognitive development. These levels are less easy to characterize succinctly since they have to with cognitive “attitudes” called THOUGHT FORMS. In coaching, thought forms are conveyed by a willingness to be open to different aspects of one’s life, work, and personal issues, especially to taking multiple perspectives on any issue.

 

As an example of a Thought Form (as taught in Program One, Module B), consider PRIMACY OF CHANGE. This is not a concept as much as a way of thinking that could employ an entire network of concepts. Many different concepts can be used to articulate one’s way of thinking in terms of unceasing change. In interviewing or conversing with clients, the coach can ask him- or herself questions like the following:

  • Does the client understand that process and change define the basic nature of life and knowledge?

  • Is such change viewed positively?

  •  Is the client’s attention focused on what is changing, especially in “things” that outwardly seem fixed?

  • Does the client understand that change is the rule, and that continuity is a construction of his or her mind?

  • Does the client take on his/her work from the perspective of “change management”?

 

The coach can also assist the client in paying more attention to change and its primacy. This would be a topic of cognitive coaching, where thought forms are central (Program One, Part B). 

 

At what stage, you might ask, can a client be expected to adopt thought forms (attitudes) such as Primacy of Change? Well, even a teenager has a notion of change, but that’s just defines the beginning of the evolution of human thinking. Essentially, three things are required to “master” a thought form:

 

  • the person must be willing to take risks by thinking new thoughts

  • the person must be able to clearly articulate the thought form (be aware of his/her attitude)

  • the person must be able to combine a particular thought form with others.

 

Combining thoughts forms is not only a conceptual skill. It is the ability to think “systemically.” If you combine a thought form of process with one of context, you get a big picture that is constantly changing. If you combine the same thought form with one of relationship (of things and people), you arrive at the notion that people and things are intrinsically related, and that this relationship is in constant evolution. In short, combining thought forms means being a creative thinker.

 

Whether somebody can master – articulate and combine -- thought forms is a matter of being objective about oneself. Only if you can stand outside of, and be critical of, yourself, do you really “see” what is going on. And frankly, in my experience, it is harder for people to be objective about themselves at stage 3 than 4. However, coaching a stage-3 person might help him or her bring about greater mastery of thought forms, -- flexibility of thought. And this would most likely have a positive impact on the person’s developmental stage, eventually. In sum, developmental stages and cognitive levels go together, and gaps between them can lead to grievous issues in life and work, -- those that coaches deal with all the time without knowing it.

 

CONTRIBUTIONS BY AMBASSADORS

Developmental Coaching in Action

Beginning in this issue of the Newsletter, we are presenting contributions from our students that show the impact of Gateway and Program One on their coaching practice. For this Newsletter, we have invited three coaches, two who went through Gateway, and one who went through Program One, Modules A and B, to share with us their perception of the impact of thinking developmentally in coaching. The three coaches are: Nancy Moynihan, Lowellann Fuglsang, and Elizabeth Vieira-Richard, introduced below.

 

  1. Nancy Moynihan started IDM education in 2003, with the equivalent of Gateway. She returned to IDM in 2005, and has just completed module B of Program One. She is predominantly a life coach. See her website www.builtsmart.net.

  2. Lowell Fuglsang started IDM education with the Hidden Dimension Workshop in February of 2005, and continued into Gateway. Lowellann is coaching on both life and work issues. See her website  www.workstyle-lifestyle.com/

  3. Elizabeth Vieira-Richard (MCC and mentor coach) also started IDM education with the Workshop, continuing in Gateway. She predominantly works with corporate, executive, and small business clients.  You're invited to view her website: www.pdicoach.com for more information.


I surmise these contributors will be happy to speak to readers of the Newsletters to answer further questions.

 

Why IDM? by Nancy Moynihan, IDM Ambassador
 

This is a very brief and possibly flawed attempt at a dialectic analysis of one student’s experience of the benefits of pursuing a course of study in evidence based developmental coaching.

 

At the time I accidentally discovered Dr. Laske’s IDM program I was not looking for another training opportunity. I did not need another “coaching investment” showing up on my credit card statement, reminding me that selling is what pays bills, not studying. Besides, I have a masters’ degree, a professional license, coach training in two different programs, 30 years of clinical experience…why, I was a complete package that just needed selling!

 

In early 2003 I took the Gateway Class, which had the effect of instigating a subtle yet profound transformation of my performance as a coach, my view of myself as coach, my understanding of my clients and most surprising of all, my clients view of themselves. The elegant conceptual framework and language revealed in Gateway took me beyond both my clinical (counseling) and content driven (coaching) interactions to a more authentic relationship with my clients. I began to see some of the flaws in my approach to learning about my clients, the hit or miss fashion by which coach and client decide what the focus of the relationship will be. I began to use developmental language with my clients and myself which we both found comprehensible and relevant, even illuminating at times. My clients began to ask questions and incorporate the language as their own. We became more effective together, and my clients stayed in coaching longer, due to a shift to a lifespan view of their own evolutionary development. Gateway was such a leap in knowledge that once again I was sure I must be the complete package…that just needed selling.

 

Two years later I have returned to the IDM program for the rest of the coach education that I now understand actually will allow me to evolve into a complete package as a coach and counselor, confidently self authoring a professional persona as a change agent able to work effectively with any developmentally compatible clients.

 

In the interest of full disclosure I should reveal that the IDM program is, for me, quite challenging in several ways that I experience as simultaneously demanding and stimulating. However, I am clear that the benefits, which both increase and crystallize into a sparkling, elegant whole with each successive class (I just completed Module B of Program One), are well worth the effort and investment. Perhaps in future editions the editor will give me space to elaborate on the many benefits of this program, benefits which have the power to transform not only the client, the coach and the coaching relationship, but also the field of coaching itself.

 

Evidence based developmental coaching education is an elegant and revolutionary arrangement and application of well researched conceptual frameworks, exquisitely detailed language, and a comprehensive assessment methodology that benefits my clients as directly and pervasively as it benefits me, the coach/student.


 

How Developmental Thinking has Impacted My Coaching by Lowellann Fuglsang, IDM Ambassador

My interest in human development has evolved through a number of career phases beginning with career counseling, and moving through staff development, team development, adult education and finally coaching.

At the outset of my coaching career, I drew upon the skills and processes acquired from past experience.  Later I embarked on a Graduate Executive Coaching Program that focused mainly on understanding organizational culture.  I spent a lot of energy on experimenting and understanding the true nature of coaching.  Is it counseling, therapy, consulting, or teaching?  And I came to the conclusion that coaching is a bit of all those roles.  In those years, there was a flurry of interest in discovering new and better coaching techniques because I discovered that I was having great success with a lot of clients, but less than great success with others.  Why was that I wondered.  In my career counseling days I had learned that one “clicks” with some clients, but definitely not all.  Differences in personal style, intelligence, aptitudes and interests all come into play.  In coaching I was also noticing that clients responded to certain tools and approaches, while others didn’t.  What was that about?

Acquisition of more best practices, models and techniques were not making a difference for me.  There was something missing.  How could I hope to help my clients grow if I didn’t understand the process of growth?  I came to realize that my own development as a coach and a person is key and I began to explore the work of Frederick Hudson, Robert Kegan, Milay Csikszentmihalyi and others.  My search led me to the concept of developmental coaching being introduced by Otto Laske, and I enrolled in his Gateway Program.

In the Gateway Program, I began to understand that adults move through some predictable stages or phases, and that these stages help to explain the source of their pain or obstacles and goals.  Not only did I gain valuable insights about my own life, I also began to understand why some of those coaching interactions were not effective.  I would never view coaching in the same way again.  I began to ask questions and listen in a different way; I began to gain insights around how people make meaning out of their lives.  My coaching took on a greater depth.

While I have yet to perfect all the skills and techniques of developmental coaching, I now have an expanded sensitivity to my clients.  I can make an informed hypothesis about my client that helps me put their coaching goals into a context that allows me to choose approaches and tools more suited to them.  And I am now aware that delving more deeply into evidence based coaching through IDM courses would allow me to evaluate my hypothesis and to track the effectiveness of my coaching. 

Here are a few examples of how an understanding of development has impacted my approach with clients:

A is in Stage 2 (Stage 2 person is “I” focused and s unable to hold more than one perspective – their own) - he wants to overcome his nerves and improve his presentations.  I know that he will be more successful if I can help him focus on how his audience is feeling and what is in his proposal for them, rather than focusing on improvement techniques.

B is in Stage 3 (Stage 3 person is “we” focused and is often overly influenced by other’s opinions) – she wants to work more effectively with her boss.  I know that her success will depend on her ability to take more personal ownership and control of her performance, rather than dealing with her frustration over the lack of direction she receives from him and focusing on his expectations, traits and style.

C is in Stage 4 (Stage 4 person is “I” focused and clear about his/her own vision and often blind to others’)– she is responsible for leadership development.  I know that she will have greater success if I can help her understand that the managers she needs to influence are functioning at different developmental levels and styles from hers, rather than focusing on strengthening her own vision and techniques.

These clients were left feeling they had made a major break through because they gained insights about themselves and others.  Developmental thinking has definitely helped me make better decisions about the approach to take with them.  The value in developmental thinking for me is an enhanced understanding of how my clients make meaning in their lives and careers, and an enhanced intuition of what it will take to get them unstuck.

Applying Developmental Elements to Coaching

by Elizabeth Vieira-Richard, IDM Ambassador

As someone who has always had a keen interest in understanding human beings as a way of relating to them and inspiring them to be their best, coaching was a natural career step for me when I left my successful career in the corporate world 11 years ago.  I had fed this interest previously pursuing studies in adult education and development, psychology, human resources, and business, but now I wanted to explore and develop it further by working with and coaching individuals. 

As a Professional Master Certified Coach for executives, corporate, and small business professionals globally, I have completed several coach training programs and other developmental programs to help me develop personally and professionally.  About three years ago I became aware of Otto Laske and the work that he was doing in developmental coaching and the coach training programs that he was offering on this topic.  Reading information on Otto’s work and his programs stirred up an interest and desire in me to learn more about developmental coaching and how it could add value to me personally as a coach and my clients – so I enrolled in Otto’s Gateway Program.

What a great learning experience it has been!  My learning from participating in the Gateway Program is only my beginning into developmental coaching and the first stages of understanding and connecting deeper with my clients.  It’s from this early stage of understanding and applying developmental coaching that I currently work with my clients, and I’m excited about what becomes more available to me and my clients as I continue my studies in developmental coaching.

Developmental coaching has helped me to better understand myself and my clients.  I’ve learned that every individual is at a developmental level, and it’s from this level that we function and make meaning of ourselves, our experiences, and our world.  I’ve also learned that my clients’ learning is influenced and impacted by their present capability/developmental level.  With a much clearer and deeper understanding of my clients, I can be where each client is developmentally so that I can better help them to get to where they want to go.  Understanding and using this information has helped me to better coach my clients which gives them greater opportunities to create changes that are relevant to them and sustainable for the longer term. 

Developmental coaching has helped me to better understand myself in a way that I can take myself out of the way of my client’s learning and progress.  It has also helped me to better understand some of my past (pre-developmental coaching) coach-client experiences. 

I have coached hundreds of clients in the past 11 years, and I realize that a small number of those clients, I felt, did not challenge and stimulate me as a coach; there was something missing for me, in spite of my clients’ successes in achieving what they wanted to get out of coaching.  I discovered through my studies and work in developmental coaching that this was probably due to these clients being at a different developmental level than I am, and had I known this before, I could have adjusted to connect and work better with these clients.  There’s still a lot to learn about myself and my clients – even as a Master Coach! 

Today, I apply some developmental coaching theory, concepts and tools when coaching my clients.  The following are two examples:

In my client’s initial foundation session at the beginning of the coaching contract, I ask the client open questions that help me to start identifying and understanding his/her current developmental level.  This information is shared and discussed with the client and used to assist in the coaching of the client.

John, my client (not his real name), the CEO of a large organization was frustrated with one of his direct reports on some issues in the area of how he (Tom – not his real name) was leading his people and managing his department.  John had tried working with him to make some changes but it wasn’t working; there was a disconnect somewhere and he wasn’t getting through to Tom in seeing the issues and changing them.  John and I talked about the possibility of the disconnect being attributed to John and Tom operating from two different developmental levels so if John was operating on the premise that Tom was at his level, then Tom just possibly couldn’t get what he meant and understand the relevance.  John and I discussed where we felt Tom could possibly be in his developmental level, based on what was going on and Tom’s responses, and we brainstormed a plan for John on how he could best coach Tom and work with him to help him make the changes necessary for Tom and the organization’s success.  John worked his plan and he was surprised and very pleased with the results both he and Tom achieved.

I feel that using developmental coaching has given an ‘edge’ to my coaching.  It has also helped me in heightening my coaching presence, active listening, and powerful questioning, resulting in a deeper and more fulfilling coaching experience for my clients.  There is so much more available to me with increased knowledge and understanding of developmental coaching, and I’m excited about this as I continue my involvement and studies in development coaching.

Elizabeth Vieira-Richard is a Professional Master Certified Coach and Mentor Coach, Speaker & Human Resources Consultant.  You are invited to visit her website: “www.pdicoach.com” to find out more about Elizabeth and the work that she does. 

 Tools and Ideas of IDM Students

Although it is a gross simplification to think of developmental stages as “classes” of people being more or less the same, there is some justification to the hypothesis that they share a common ‘world view,’ cope with problems typical of their stage (independent of age), and resolve conflict in predictable ways. Applied to clients, this means that being able to determine a client’s stage provides the coach with otherwise unavailable insight into how the client makes meaning, what is the focus of his or her presentation problem in coaching, and how best to address life or work issues.

This perspective is one that Gateway students who are also IDM Ambassadors seem to have embraced spontaneously. The Table below by IDM Ambassador Lowellann Fuglsang stems from formulating stage hypotheses for the purpose of creating coaching tools and supports. The Table states intuitions in need of being tested empirically, to provide actual evidence. By testing it the coach may learn a lot. The Table is thus a “work in progress,” and a ladder for moving into evidence based coaching.

View Table (pdf download)

In the future, tools created by Ambassadors and used for profit will be subject to approval by IDM and, if approved, will be subject to a one-time licensing fee. Payment of the fee will indicate that the tool is endorsed by IDM, is viewed as legitimate, and as unlikely to do harm. For details, see the August Newsletter.

 
What's New at IDM!
 
  • IDM featured at the 10th annual ICF conference in San Jose

IDM’s proposal called “There is more to what your client tells you than you think: How deeper answer to client questions surface” has been accepted for presentation at the ICF conference in San Jose. During 2 hours, O. Laske together with Antoinette Dawson, Director of the Ambassador Group, will demonstrate how to listen to clients from a developmental perspective, using audience participation. Also, in the August – November time span, we will present several Preview Sessions around the topic of “Do you hear what your clients are saying?” to prepare coaches interested in attending the San Jose demonstration.

  • Coach Education Challenge Paper written

Otto Laske’s challenge paper “From coach training to coach education: Building capabilities, not just skills and knowledge” has been submitted to the prestigious International Journal of Coaching and Mentoring. Otto’s paper questions the methodological and pedagogical  foundations of present coach training and certification, explains the IDM approach, and challenges coaches to strive for more highly research-based training (now also promoted by ACTO and institutions in Europe.)

  • Beginning of “IDM Europe”?

Our April 05 Newsletter for the first time engaged the interest of nearly ten European coaches. These coaches are residents of Italy, Germany, The Netherlands, and Scandinavia. We take this as a sign that coaches in these countries are beginning to look for coach education, rather than just coach training. In some way, European coaches are well prepared for evidence based coaching, since their original schooling is often thorough. In addition, European coaches have grown up in a culture in which evidence is considered the basis of professional work. We certainly welcome more inquiries from European countries.

  • Seneca Workbook Powerful Conversations To Appear October 1, 2005

IDM’s first published book will be a Workbook for the course on Developmental Coaching taught by O. Laske at Seneca College, Toronto, Canada, early in 2006. The book will blend presenting theoretical background with text analyses and group exercises. It will help students work their way through the Gateway course, extended to 32 from 16 hours.  The book will also be available as an e-book directly from IDM.

  • IDM Webcasts on Capability Management

On June 23rd, 11:30 AM ET, IDM’s Otto Laske and Steve Stewart will present the third and last webcast on Capability Management via

 www.bettermanagement.com. The first two webcasts, of March 10 and June 1, 05, are available in audio form at the site, as well as   in the form of slides from Dr. Laske by writing to otto@interdevelopmentals.org. So far, nearly 150 HR managers have listened to the webcasts which introduce novel tools for    human resources management. These tools are closely linked to the tools and perspectives taught in IDM Program One.

  • On-lining of IDM Developmental Assessments

IDM is beginning work on bringing its proprietary interview-based developmental assessments on line under the title of the Constructive Developmental Framework (CDF).  For this purpose, IDM is joining forces with an internationally known and active company. The   company will provide software engineering support, and will integrate IDM assessments into a comprehensive Human Resources Management software system. CDF is the only existing assessment battery for gauging workforce capability at a level deeper than customary, competence-based assessments. CDF also provides a novel workforce analytic as part of the Balanced Scorecard.

 


***Special Invitation to our Newsletter Subscribers!***

FR^EE TELEFORUM :: What Developmental Coaching, whether training or mentoring, can do for you!

Get a glimpse of why and how developmental coaches understand their clients more deeply and therefore are more effective.

Our free teleforums give you a quick overview of the IDM core curriculum, and also fill you in on some of the logistic details of IDM instruction. If you are intrigued by developmental coaching, the forum presents a good opportunity to become better informed about how developmental coaching strengthens ICF competencies and IAC proficiencies.

Every Monday, 12 noon to 1PM ET

REGISTER HERE for this upcoming Monday!


SPECIAL INVITATION TO IDM SUMMER INTENSIVES, AUGUST 2005

If you want to become immersed in developmental thinking, our Summer Intensives are for you! In the first half of August, IDM presents two Intensives for the purpose of group work and total immersion in coaching from a developmental perspective.

For those undecided about certification, we present:

  • Workshop Intensive, 4 2-hr teleclasses, August 1 to 4, 2005, 11 am to 1 PM ET

For those who intend to continue with Program One in the Fall, we present:

  • Gateway Intensive, 8 2-hr teleclasses, August 8 to 13, 15-16, 2005, 11 am to 1 PM ET.

If you have questions about these courses, join the Monday Teleforum at 12 n ET, where you can get your questions answered by Dr. Laske, by signing up on the IDM website.



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