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THE INTERDEVELOPMENTAL INSTITUTE

IDM's offerings are based on more than thirty years of research in how adults mature in their consciousness throughout life, and reveal their emotional, social, and intellectual resources that you can use to help clients change their life.

Hidden Dimension Insights Reaching into the Hidden Dimension of Coaching
September 2005 Vol. 1.7

IS COACHING FOLLOWING CULTURE?
By Nancy Moynihan, M.Ed, LPC

Lately I have noticed a television ad for a major company that is cleverly indicative of what I see as a cultural trend toward expediency in all things. The ad begins with people dealing with a difficult and demanding situation. In one scene a surgeon and his assistant stand over an operating table acknowledging that the surgeon has no idea how to do the required procedure. The assistant looks worried. At that point the surgeon reaches down under the table, and the screen changes to a big red button with the word EASY. The voiceover tells the viewer how great it would be to have such an easy button for all of the difficult situations that humans face daily.

 

I bring this up as an illustration of what I see evolving in the coaching field, as well as many other human resource/development environments, where practitioners are actually encouraged and rewarded for expedient solutions as opposed to long-term solutions, -- cleverness as opposed to relevance, and profitability as opposed to professionalism. When I take this to its end, I see a landscape of easy buttons popping up everywhere, tended to by their particular devotees in order to keep them in perfect working order.

 

Unfortunately when it comes to advancing human development, which is what all human resource/development professionals are charged to do, there are no easy buttons. On the contrary, solutions involving adult development not only take time but require effort, education and thorough collaboration.

 

This brings me the Featured Article below, which focuses on types of assessments as well as their relative value to coaching outcome. Hopefully we all recognize that in any helping relationship the manner in which the relationship begins is the key to generating individually relevant outcomes that continue to evolve well beyond the helping interaction. Readers already familiar with evidenced based coaching know that it typically begins with an up front assessment and only then proceeds to coaching proper (assessment is not coaching!) wherein the results of the assessment are interpreted and applied.

 

In this issue we describe the nuts and bolts of developmental assessments and their value, in an effort to make the case that easy buttons exist only on television, not in real life and professional work. I invite the reader to respond with questions, comments and discussion.

Email Nancy Moynihan
 

in this issue
   
   
TELEFORUM :: HOW IS IDM EDUCATION DIFFERENT FROM CONVENTIONAL COACH TRAINING, AND HOW IS IT INTEGRATED WITH HR AND OD CONSULTATION?

IDM is broadening its monthly free Teleforums to include multilingual European HR and OD professionals as well as coaches. We provide answers to your questions in English and German as desired.

 

The monthly English Teleforum will be presented by Ambassadors Antoinette Dawson and Nancy Moynihan, while Jon Ebersole will present the German Teleforum.

 

The next German Teleforum will be held on October 3, 2005, 18 CET (12 n ET).

 

Starting this Fall, our overall emphasis is shifting from an exclusive focus on coaching to the broader issues of HR and OD. Our methodology fully equips us to provide assistance on Human Resources Management and Organizational Development. We include coaching as a natural part of these broader disciplines, rather than a stand-alone specialty.

 

Our certificate and non-certificate courses are henceforth based on Otto Laske’s forthcoming book MASTERING HIDDEN DIMENSIONS: THE ART AND SCIENCE OF FULLY ENGAGING OTHERS, issued by the IDM Press. The book will appear in the form of a series of e-books in November 2005. It will be reviewed in the October issue of the newsletter by Chris Wahl, Georgetown University.

 

E-book orders will be accepted beginning October 15, 2005, at ebooks@interdevelopmentals.org

 

IDM's Monthly Teleforum is held every first Monday of the Month, 12 noon to 1PM ET (& correspondingly 18 CET)

REGISTER HERE for this upcoming Teleforum!

 

F.ree Virtual Sessions for ICF Conference Attendees and other Interested Coaches :: Three Remaining Opportunities to Preview and Prepare for the IDM Seminar at the Upcoming ICF Conference in San Jose, CA on November 12, 2005.

 

 

In San Jose, IDM will present a two-hour seminar entitled “There is more to what your client tells you than you think: How deeper answers to client questions surface.”

 

Conference attendees as well as other interested coaches are invited to a preview of the seminar. We are presenting three more preview sessions spaced two weeks apart, to introduce the central ideas on which the seminar is based, and answer questions regarding the topic of the hidden dimensions of coaching.

 

You are invited to benefit from these sessions for your own practice!

 

Schedule of Sessions:

  • Sept 26, 05 @ 12 noon ET/9 am PT

  • Oct 17, 05 @ 9 pm ET/6 pm PT

  • Oct 31, 05 9 @ 12 noon ET/9 am ET

These sessions will be held by Antoinette Dawson and Nancy Moynihan and will be primarily interactive, discussion based events.

 

Register Here for one of these f.ree sessions.

 

NEW Stand-Alone Courses for Multilingual European Participants :: Starting in October of 2005

 

In October 2005, IDM is starting a series of courses and workshops explicitly geared to multilingual European participants (German and English). The courses will be held in the language of the majority of participants, with the option to switch to the other language if desired. All courses are non-certificate, stand-alone courses without any precondition of prior courses taken. North-American offerings are equally open to European participants as far as they conveniently fall within the European time zone.

Class size is limited to 10 participants. All participants receive an IDM Acknowledgement of Achievement at the end of the course or workshop.

 

European (Multilingual) Offering

European Hidden Dimensions Workshop for HR, OD and coaching practitioners

 

Instructors: Otto Laske, Dr.phil, Psy.D,. and Jon Ebersole, MA, M.Sc.

 

Mittwoch

4 sessions [German]

October 12 to November 2

18 to 20 CET

[12n to 2 pm ET]

€290 ($349)

Interested parties are invited to an IDM Teleforum in German and  English on Monday, October 3, 05, 18-19 CET. Bridge line 001.641.985.1000, access code 262 360#

North American (English) Offerings

Understanding Coaching Bottlenecks

Includes personal assessment and feedback

Mentoring available

Wednesday

4 sessions

October 12 to November 2

2 pm to 4 pm ET

$429

Business Coaching for Potential

Mentoring available

Wednesday

5 Sessions

October 12 to November 2

10 am to 12 n ET

$349

Hidden Dimensions Workshop

Individual assessment recommended

Wednesday

4 sessions

October 12 to November 2

5 pm to 7 pm ET

$349

To Register, see http://www.interdevelopmentals.org/registrations.html   

For logistic questions, please write to Greg Welstead at greg@interdevelopmentals.org

For further information see http://www.interdevelopmentals.org/hdworkshop.html

For questions regarding the European courses, kindly address yourself to Jon Ebersole, MA, MSc, jme@dialogueservices.com, or to Otto Laske, PhD, Psy.D.  otto@interdevelopmentals.org.

 

 

Feature Article :: There are Assessments and then there are Assessments!

 

by Dr. Otto Laske, PhD, CEO and Director of Education, IDM

 

As a result of interest in research- or evidence-based coaching, many coaches and consultants have renewed their interest in what is called “assessment.” This is a very broad term that can be highly misleading. At IDM, where all teaching, coaching, and mentoring is assessment based, we care about practitioners having a more solid understanding of what ‘assessments’ are and can be. This short article is meant to contribute to such understanding.

 

It seems to us that the following questions are foremost on readers’ mind:

  1. What kinds of assessments are there?

  2. How do IDM assessments differ from other, well known assessments?

  3. What does a particular assessment look like, exactly?

  4. Which assessments are learnt most easily, and with greatest effect (also on my practice)?

  5. Is it worth learning complex assessments, either in terms of my professionalism or the benefit of my clients?

 

1. Kinds of Assessments

 

All assessments here in question are tools for getting to know clients better. That is their ultimate raison d’etre. One way to slice the universe of assessments is to distinguish three dichotomies::

  • Quantitative vs. qualitative assessments

  • Questionnaire and survey based vs. interview based assessments

  • Horizontal vs. vertical (developmental) assessments.

These three – or rather six -- distinctions are actually largely synonymous. The warning to issue, though, is that some assessments are both quantitative and qualitative, as are most IDM assessments.

 

Quantitative assessments are called quantitative because their results are numerical, and the resulting numbers need to be interpreted. Another meaning of the term is that the results hold true for larger groups, not just individuals, so that statistics can be done on them. The DISC, 360-Feedback assessments are a case in point. Opinion surveys (e.g., by assessment generators) are another. At IDM, we consider such assessments ‘horizontal’ or ‘behavioral.’ This essentially means that they are one-time snapshots directed toward the past and present, and in no way predictive. They are also non-developmental, since they don’t take the across-time development of individuals into account.

 

Qualitative assessments can be based on questionnaires or interviews. They are called qualitative since their results group people into different kinds of types, categories, or other behavioral sets. Qualities revealed differ widely. They can also be developmental stages, types of cognitive reach, life-work balance, and so forth. There is a major distinction between those qualitative assessments that are questionnaire based, where canned questions are used, and those based on interviews which are customized to the particular client. Interviews can be either totally unstructured (without predefined questions or prompts) or semi-structured, so that certain questions or prompts reoccur regardless of who administers the interview. (This is the case in Kegan’s subject-object interview.)

 

Here again, most qualitative assessments are non-developmental, that is, horizontal and behavioral. HORIZONTAL means (Wilber 2000) that findings deriving from a horizontal assessment can be interpreted at many different developmental levels.. For instance, you can be ‘Enneagram type 5’ at many different developmental levels, and then that means very different things at each level.

 

2. How IDM Assessments Differ

 

In its instruction, coaching, mentoring, and consulting, IDM is assessment based throughout. Its courses are courses about assessments meant to demystify adult development. Our courses teach how to make assessments, and how to use their findings in practice. This is a novelty: IDM is presently the only post-graduate coach education program entirely based on assessments. Below, the first two of these assessments are developmental, the last one is behavioral:

  • Assessment of social-emotional development (ED): taught in the Workshop, Gateway, and Module A of Program One

  • Assessment of cognitive development (CD): taught in Module B of Program One

  • Assessment of individuals’ Need-Press profile (NP): taught in Module C of Program One.

Most importantly, these three assessments are not kept separate in our teaching. In fact, Module D of Program One brings them all together for the sake of a case study students write to get certified as developmental coaches. Why is this important?

 

The real power of horizontal and vertical (developmental) assessments only becomes clear when their results are joined, to render a complete profile of the client (or the coach, for that matter). What matters here is the holistic nature of the profile, the fact that we can EXPLAIN behavior rather than only DESCRIBE it, as in horizontal or behavioral assessments. For example, if a client has a ‘time management problem,’ that’s a description of a behavioral issue, nothing else. (It often figures as a presentation problem clients bring to coaching.) To explain WHY the client may have this problem requires a VERTICAL, developmental assessment. This is so since a ‘time management problem’ differs from one developmental stage to another, and coaching focused on it therefore has to differ with developmental level.

 

3. What a Particular Assessment Looks Like

 

Here, let’s restrict ourselves to one, the vertical (developmental) subject-object relations assessment originated by R. Kegan’s work, and used in Gateway and Program One Part A. This interview based assessment – described at length in Otto Laske’s forthcoming book Mastering Hidden Dimensions – requires learning a novel interview technique where the CONTENT of the interview is conceptually separated out from the interview’s STAGE STRUCTURE. The interview is therefore not read for content, but for finding out the client’s developmental level or stage (which counts as structure). This is revolutionary since any content can be spoken from any stage (structure), and content, vertically considered, is thus not relevant per se. You can tell me about your grandmother or your boss or spouse, -- as a schooled developmental coach I will get to know your developmental level either way.

 

Clearly, this one-hour semi-structured interview requires high discipline, and a complete mastery of the theory of adult development in terms of developmental levels. In addition to the conceptual knowledge you need, you need to follow an interview style that is restricted to focusing clients’ attention, without any interpretation, why questions, commenting, enacting of novel behaviors, and so forth. It is an art and a science learned in IDM’s Workshop, Gateway, and Module A.

 

4. Which Assessments are Learned Most Easily?

 

This has to do with what in software engineering is called GARBAGE IN/GARBAGE OUT. You get results commensurate with the effort you expend to get them. A simple assessment gives simple, superficial results. A deep assessment takes time to learn, and gives profound results. It’s as simple as that.

So, if you want to go for simple assessments, where you just push a button, do so, but don’t expect results that are truly significant for helping your client!

 

Not only do simple assessments have superficial results. THEY ALSO DON’T CHANGE YOU, THE USER! Such assessments remain outside of you, as it were. They do not touch you. This is so since you haven’t used YOURSELF as the instrument of your research, as you do in developmental interviews. As you will hear from many students at IDM, they report that they have personally changed and made developmental shifts simply by learning how to carry out developmental interviews!

 

5. Is it Worth Learning Deep Assessments?

 

Answering this question is your call! Your answer will depend on your intellectual disposition, your developmental level (coaching level), your experience, your desire to make developmental shifts, and other factors.

Regarding your clients the answer is equally complex. Some of your clients won’t care about their developmental level because they don’t realize that all they think, feel, and do, their goals, etc. is predictable based on their developmental level. If you don’t enlighten them about that, and thus understand them developmentally, that’s your choice. In this case, you might not be able to be of the greatest benefit to them, because neither you nor they can are developmentally informed or make actual developmental shifts. And since such shifts underlie all other behavioral changes – in fact, are required for the changes to be lasting ones -- you might want to think twice about developmental (vertical) assessments, and about learning them. As I have said, you have to start with yourself in this, because you are going to be the instrument of your research, and there is no other! You are yourself a unique instrument.

 

We hope this short article has given you a new perspective on yourself as a user of assessments, and on IDM courses, mentoring, and consulting!

 

Learn more about the Interdevelopmental Institute courses and programs by viewing the table below and by visiting the IDM website.

 

IDM October Courses :: Discover the Difference for Yourself!

 

Course Topic

Description

Multilingual European Course (German & English)

European Hidden Dimensions Workshop (4x2 hrs)

October 12 to November 2, 05

OD, HR practitioners and coaches learn fundamentals of developmentally based process consultation (including coaching). Emphasis is on understanding developmental stages and their determining influence on individuals’ work capability, performance, and organizational attunement.

North American Courses

Understanding Your Coaching Bottlenecks (4x2 hrs); with personal feedback; mentoring available

October 12 to November 2, 05

Participants discover bottlenecks in their own coaching practice, by using a questionnaire explained throughout the course. At the end of the course, they receive feedback about their personal data, so as to raise their self awareness.

Business Coaching for Potential (4x2 hrs)

October 12 to November 2, 05

Participants learn to interpret behavioral client data deriving from a workplace questionnaire, for the sake of sharpening their coaching agenda and focus.

Hidden Dimensions Workshop (4x2 hrs)

October 12 to November 2, 05

OD, HR practitioners and coaches learn fundamentals of developmentally based process consultation. The focus is on understanding developmental stages and their influence on work capability and performance, and organizational attunement.

IDM Announces New Director of Administrative and Technical Services :: Greg Welstead

Starting October 1, 05, long-term Ambassador Greg Welstead, Toronto, will assume Stephanie Taranto’s role in addition to helping IDM create a solid online marketing presence and e-commerce infrastructure. Trained as a Certified Business Coach through B-Coach Systems LLC, Greg has a highly varied set of interests and is closely involved with the coaching community of Canada and the US in many different ways.

In 2004 he was Vice-President and Communications Director of the ICF Toronto Chapter, one of the four largest ICF chapters in North America.

He is currently Chief Technology Officer and Research Coordinator for the Adler School of Professional Coaching as well as Director of Marketing for Optimal Performance Tools Inc.

A US Sailing Certified Small Boat Instructor, in his copious spare time (!) Greg teaches nervous mid-lifers how to navigate the busy waters of Toronto’s Inner Harbor.

We welcome Greg to the IDM Team. He will be reachable at greg@interdevelopmentals.org

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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